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Wakefield Canada

The Case for a Microsoft Dynamics AX and EDI Upgrade: Wakefield Canada

 
Category: Case Study
Vertical: Technology
 

Wakefield Canada decided that in order to maintain their enviable market position that they needed to modernize their EDI system for Microsoft Dynamics AX.

Business Problem 

  • Moved the entire business onto Dynamics AX 2012 R2 but did not upgrade EDI
  • Relied on an outdated EDI system that required extensive manual intervention and specialized resources
  • EDI provider was unresponsive and it didn’t feel like a partnership

Problems solved with Data Masons EDI:

  • Automated customer side EDI processes and removed reliance on manual data entry
  • Eliminated issues around backup, updates, and database management
  • New partner is proactive and customer focused

We wanted a more plug and play solution,” Mills says. “We didn’t want to have to build a ton of interfaces. Data Masons played strong in that space and they were a Microsoft AX Certified Partner.”  - Kent Mills, CIO, Wakefield Canada, Inc.

 

Results

  • Wakefield is more streamlined and efficient, and able to meet their vendor KPIs without any challenges

  • Now have the flexibility to deploy EDI on premise or in the cloud as the business evolves
  • Supported by a strong EDI development team that can execute on customization requirements
  • Set up to do more with EDI on the transportation side in the future.

 

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