Data Masons Software, LLC., a leading provider of Integrated EDI and XML solutions for Exact ERP customers, announces the availability of a case study for Data Masons and Exact Macola customer, CorLiving. CorLiving designs and manufactures quality furniture products for home and office with the purpose of providing both practical and affordable lifestyle enhancements. This case study details the company’s experience with how their manual online order processing jeopardized growth, and the benefits realized since converting to Data Masons’ Vantage Point EDI for Exact Macola solution.
CorLiving watched their online business take off with large online merchants such as Amazon, Walmart, Wayfair, Sears and Overstock.com. During this time, they also saw how their reliance on manual processes restricted their ability to handle the increase in transaction volume. Delays in getting orders entered resulted in data entry errors and customers not receiving orders on time. To eliminate these challenges, CorLiving decided to acquire an EDI solution that could automate its online order processing and scale to support continued expansion.
“Supporting the volume of small orders coming in from our online merchants without an automated EDI solution meant that many times orders were missed or went unprocessed before the daily shipping cutoffs. This scenario could only turn into dissatisfied customers, and that was simply not an option,” stated Aaron Prior, IT Manager, CorLiving. “Now with Vantage Point EDI,” continued Prior, “delays have been cut to zero. Processing more than a thousand orders daily, Data Masons’ EDI solution is not only managing our growth, but it’s ensuring that the omni-channel experience is a positive one for all of our customers.”
Data Masons’ Vantage Point EDI solution integrates with Exact Macola 10 and earlier versions to solve critical EDI business challenges that impact day-to-day business operations. The solution gives users the ability to connect their entire supply chain by seamlessly integrating their EDI transactions into and out-of Exact Macola. “Data Masons is a leader in EDI technology and we’re extremely pleased to have a partner that can provide our Exact Macola customers with powerful solutions that easily integrate ERP with EDI to meet their unique EDI requirements,” commented Alison Forsythe, managing director, Exact Macola.
“From day one CorLiving has always been focused on the customer experience. Yet, by the time we connected, the lack of timely and accurate online order processing had placed their customer satisfaction rating in jeopardy. Fortunately with a fully-integrated EDI solution, this situation is an easy fix for Exact Macola customers. With our Vantage Point EDI solution working for them, CorLiving has eliminated the need for manual data entry and now enjoys a fully-automated, streamlined order processing system that ensures a positive omni-channel experience,” stated Dennis Bruce, Director, Business Development, Data Masons.
Data Masons is a sponsor of Exact Macola Evolve 2016, April 19 - 22, 2016 in Atlanta, GA. The company will exhibit in the Solution Center where attendees can learn more about the Vantage Point EDI for Exact Macola solution.
To learn more about Vantage Point EDI for Exact Macola and its benefits, read CorLiving’s case study.
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About Data Masons
Since 1996 Data Masons has specialized in EDI Made Simple®, offering advanced, turnkey EDI & XML solutions for Exact Macola and Microsoft Dynamics customers. Data Masons' Vantage Point EDI solution provides a complete EDI processing platform that enables users to become more competitive through tight EDI integration and ongoing compliance - all without the need for expensive and disruptive ERP platform customization. Data Masons' compliance services, product flexibility, extensive EDI and ERP integration knowledge, and partner-driven experience have made Vantage Point EDI the winning choice for high-performance business document integration at more than 1,000 customers.
Additional information about Data Masons and its solutions is available at http://www.datamasons.com.