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Mitchell Fabrics

Mitchell Fabrics Finds Single-Source Provider for Everything EDI - NAV Case Study

Category: Case Study
Vertical: Technology

With the acquisition of Mitchell Fabrics by Steiner Enterprises, Steiner realized Electronic Data Interchange (EDI) was not only a necessity, but a requirement for doing business with their customers. Mitchell Fabrics serves large customers, including JC Penney, JoAnn Fabric & Craft Stores, and others, that mandate EDI to expedite the acquisition of product samples and orders. Having just deployed Microsoft Dynamics NAV, it was critical to implement an EDI solution with a low Total Cost of Ownership that would work most efficiently with their new Enterprise Resource Planning (ERP) software.

Business Problems:

  • Ongoing costs associated with increasing volume of samples and swatches sent to customers on a daily basis 
  • Customization costs and the potential impediment to business when ERP upgrades are necessary
  • Required straightforward and timely support options for EDI and ERP integration

Problems solved with Data Masons EDI:

  • Quick onboarding of trading partner network to begin transacting with retailers immediately with zero transaction costs
  • Elimination of ERP customizations to accommodate EDI requirements
  • Direct support and service from Data Masons 


  • Saved $60,000 in the first year of implementing Data Masons EDI
  • Scalability to support increasing transaction volume
  • Seamless upgrades with zero customizations made to Dynamics NAV
  • Dedicated support team with both EDI and ERP expertise


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