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Manufacturer of Temperature Sensitive Packaging 

 
Category: Case Study
Vertical: Technology
 

Business was booming and keeping up with demand required an upgraded ERP and a new EDI for Macola solution, which needed to be integrated simply and seamlessly. Pharmaceutical, biotech, medical device, healthcare, and food service companies alike all count on this manufacturer to meet their thermal packaging needs. They design, test and manufacture one of the world’s most extensive and cost-effective lines of thermal packaging solutions.

Business Problems:

  • In order to break into new markets, customer discovered they now had EDI requirements both from their customers and vendors
  • Customer wanted to upgrade to the latest version of Macola and have integrated EDI which could be implemented seamlessly
  •  Business couldn't afford to be down for days while the new EDI system got up and running                     

Problems solved with Data Masons EDI:

  • Customer was able to upgrade Macola while getting EDI implemented without downtime
  • Business can now grow without worrying about outgrowing their systems
  • Market expansion to incorporate new suppliers and customers alike can be done with ease

Results:

  • Quick and responsive order processing without the investment and delays associated with custom programming of the ERP
  • Business can continue to expand into new markets without worry of meeting new EDI requirements
  • Flexibility to easily identify and manage all of the details of their customer and vendor's unique EDI requirements