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Manufacturer of Paper

 
Category: Case Study
Vertical: Technology
 

When comparing EDI solutions on paper, the company realized that the flexibility and support they needed to keep costs down and expand on future EDI opportunities could only be found by switching EDI providers. Providing best in class print media for the latest wide format digital equipment, this company's nation-wide manufacturing and distribution facilities allow them to ship products quickly and efficiently. Combining its multiple locations, the company's operating facilities encompass approximately 300,000 total square feet and include 15 automated converting lines.

Business Problems:

  • Lack of support from previous EDI solution provider resulted in delayed response times 
  • Unable to support direct EDI opportunities
  • Inability to implement supplier-side EDI when ready

Problems solved with Data Masons EDI:

  • Able to easily implement supplier-side EDI once the green light is given
  • Can now take advantage of direct EDI opportunities with trading partners that offer it
  • Has a reliable, 100% accessible team of EDI experts supporting their daily operations

Data Masons Partner:

Results:

  • Keeping costs in check with direct EDI and no per document fees
  • Onboarding new customers with ease
  • Enjoying the guaranteed response times to support inquiries from their new Data Masons support team