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Thirstystone

Industry Leading Manufacturer of Coasters

 

 
Category: Case Study
Vertical: Technology
 

Integrating EDI for Microsoft Dynamics GP introduces a new level of business and employee productivity, and simplifies an ERP upgrade. Thirstystone is best known for its line of coasters, made of 100% natural sandstone, which are all printed and packaged in the USA. In recent years, the company has expanded its product lines to include new items from a range of substrates, including wood and bamboo, glass and slate, and other natural stones.

Business Problems:

  • Declining employee productivity due to the manual intervention required
  • Escalating chargebacks as a result of delays in ASN processing
  • Lack of automation was a bottleneck for efficiency and growth
  • Inaccessible, unsatisfactory EDI technical support

Problems solved with Data Masons EDI:

  • Trading partners are set up quickly without Dynamics GP customizations
  • Data transmissions to partners are accurate and timely  
  • Elimination of reliance on manual intervention
  • Proactive acknowledgment of issues before they become processes

Data Masons Partner:

Results:

  • Realized full Return on Investment (ROI) in just 18 months
  • Ease of EDI integration and daily use in supporting business operations
  • Increased accuracy and speed of EDI communications
  • Flexible service level options to manage EDI mapping and compliance
  • Accessible, predictable technical support from EDI and ERP professionals
  • Simplified ERP upgrades with Data Masons' EDI's unique integration approach

 

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