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Business Process Outsourcing Provider

 
Category: Case Study
Vertical: Technology
 

For a company with the unique ability to help their clients find efficiencies others miss, they found themselves operating less efficiently due to a highly-customized EDI for Microsoft Dynamics NAV solution. Operating as a diversified business process outsourcing provider, the company's solutions optimize its clients’ marketing execution, business analytics, supply chain operations and strategic packaging needs. Since 1974, the company has been helping some of the world’s largest companies operate better, faster and more efficiently.

Business Problems:

  • Heavy customizations made to the NAV ERP to accommodate EDI
  • Concerned about system performance given the overwhelming amount of code modifications

Problems solved with Data Masons EDI:

  • Gained a fully-integrated EDI solution that sits outside of the ERP 
  • Eliminated ERP customizations to support all of their EDI integration requirements 

Results:

  • Simplified ERP technology updates and upgrades
  • Outstanding performance regardless of the transaction volume