Choosing an EDI software solution for your company is a serious undertaking. The right choice results in a smooth and painless process with strong positive ROI. The wrong choice can have detrimental effects for years with poor ROI and ongoing operational and support issues. One key question we often hear is “Should we build it or buy it?”.
Commercial solutions (the buy option), are usually the best option for almost all software decisions assuming the solution can meet the business requirements. Commercial solutions are typically the most cost-effective choice since you are spreading the cost of development and ongoing maintenance over a larger population of companies. Unfortunately, they don’t always appear lower cost as many costs of custom solutions are not factored into the cost analysis.
Custom solutions (the build option) are ideally perfectly focused solutions with little or no “bloatware” to add confusion and operational overhead. There is a percentage of businesses that can benefit from custom EDI solutions, but it is extremely low as the future business requirements have to be clearly understood and relatively simplistic. In today’s business economy, with the emergence of omni-channel selling, increasing sophisticated supply chain activities and increasing expectations of business partners that want to eliminate human activities from business transaction processes – predictable and simplistic are not the norm.
Understanding the real risks of a custom solution is critical to making the right decision. Download the brief to decide which is right for your company.