A breath of fresh air, that's how Topson Downs felt after implementing EDI Made Simple for Microsoft Dynamics AX. Having gone down the path of custom programming to join all of their trading partners in communicating via EDI, Topson Downs continued to struggle with numerous label generation errors. Even as they invested more and more into customizations to address the issues, delays in processing times increased dramatically.
Topson Downs supplies specialty stores and massmarket retailers with the latest in women’s and junior apparel. As demand continued to increase, they discovered their EDI customizations just couldn’t keep up and continued to produce errors. That’s when they knew a fully integrated, proven EDI solution was the answer to their problems.
In this case study, Magdalena Ramirez, EDI Coordinator at Topson Downs, shares the benefits the company has realized since switching from an antiquated environment to a savvy EDI solution that eliminates the need for ERP customizations. Read the full case study to learn how Topson Downs is:
- Accommodating the unique requirements of each of its trading partners without customizing the ERP;
- Saving valuable time with advanced recording capabilities that can automatically distribute reports to specific email lists; and
- Leveraging the expertise of an industry-leading ERP and EDI support team that provides ongoing EDI education and support services.