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Data Masons Blog

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Data Masons Software Announces Extended Support Option for Vantage Point EDI Customers

October 7, 2014 @ 1:10 AM


extended support quote[October 7, 2014] Sarasota, FL – Data Masons Software, LLC., a leading provider of Integrated EDI and XML solutions for Microsoft Dynamics® and Exact customers, announces the availability of extended support hours for its Vantage Point EDI users. Increasing its portfolio of support options exemplifies Data Masons’ commitment to providing partners and customers the industry’s highest level of technical and product support.

“As our customer base continues to extend globally and as their own operations reach outside of North America, it’s critical that we demonstrate our focus on supporting their businesses and delivering the best possible customer experience. We’ve invested a great deal into building our reputation for providing superior technical support and we’re confident in preserving this reputation as we offer this new extended support option,” stated Dennis Bruce, Director, Business Development at Data Masons Software.

Data Masons’ support team includes a Philippines-based office that provides telephone support 7:30 am – 6:00 pm (PHT) Philippine Time, Monday – Friday. Vantage Point EDI customers interested in increasing their support service should contact support.

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Dennis Bruce
Written by Dennis Bruce

Dennis Bruce joined Data Masons Software in February 2008 where he manages all sales and marketing functions. His experience with the Microsoft Dynamics product line and partner channel go back to 1999 when he joined the North American Subsidiary of Damgaard, the original developers of Microsoft Dynamics AX, in a sales and channel management role. In 2001, Damgaard merged with Navision and Dennis became a Regional Sales Manager responsible for all revenue in Navision’s East Region. Dennis continued on to Microsoft with their acquisition of Navision in July 2002. His roles at Microsoft for the next 4 years revolved around Microsoft Dynamics ERP sales and Partner Management & Development.