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Customers Take Center Stage at Convergence 2013 EMEA

Did you know that Microsoft hopes to hit its 100,000 customer milestone this year?

It was a big day in Barcelona for Convergence 2013 EMEA as Kirill Tatarinov, Executive Vice President, Microsoft Business Solutions, and Jean-Philippe Courtois, President, Microsoft International, took the stage for the keynote. Their presentation focused on how people and businesses can reimagine the way they engage with customers, build brand relevance, and collaborate to stay ahead of the ever-changing market and business environments.

Microsoft announced that Dynamics AX 2012 R3 is planned for April 2014 and will be supported for deployment in Windows Azure via infrastructure as a service (IaaS). AX 2012 R3 delivers new warehouse and transportation management capabilities, powered by software recently acquired from Dynamics AX ISV partner Blue Horseshoe. The company also shared that it remains on track to deliver the next major version of Microsoft Dynamics AX, also known as Rainier, on-premises and as a public cloud service offering.

The message delivered to the audience is that Microsoft Dynamics AX 2012 R3 is all about "Amazing Customer Experiences" and this theme continued on in the NAV General Session led by Jesper L. Ræbild, Senior Product Manager, Microsoft. Raebild discussed the role of Microsoft Dynamics NAV 2013 R2 in helping companies deliver on their customer promises, highlighting specifically the roles of Office 365 and the Cloud. Microsoft Dynamics NAV customer Pall-Ex / CFS was featured during the session.

To view these sessions on-demand, login to the Convergence EMEA 2013 Virtual Conference.

EDI Made Simple

EDI Made Simple: A New Approach to EDI

If you're about to bring EDI into your processes, this brief will help you avoid the potential pitfalls often encountered. If you’ve attempted to implement EDI already, you’ll likely recognize at least some of the problems we describe, and gain from our explanations on how to avoid them.This paper will present a clear, simple path to successful implementation of a highly productive and profitable EDI initiative in your company.

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Choosing an EDI Solution

Choosing an EDI Solution: Build or Buy?

Choosing an EDI software solution for your company is a serious undertaking. The right choice results in a smooth and painless process with strong positive ROI. The wrong choice can have detrimental effects for years with poor ROI and ongoing operational and support issues. One key question we often hear is “Should we build it or buy it?”.

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Top 10 Mistakes to Avoid

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Don’t be caught unprepared with your upcoming EDI project. From the provider and solution, to your business needs post-implementation, a company can prevent costly headaches by being as thorough as possible in their pre-implementation research.

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Integration Without Customization

Integration Without Customization: 3 Keys to Automated Integration for ERP and EDI

This paper will present the key components of a successful automated integration solution for ERP and EDI without customizations. After reading this paper you'll learn: - how to gain a competitive advantage with this approach to EDI and ERP integration - and how purchasing tools which force customizations to your ERP system can leave you responsible for costly and time consuming modifications to the systems. Following this best practice approach to integration can help you on your way to experience integration success.

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