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Trend Alert! Microsoft Dynamics NAV Users Changing Strategy Around EDI Management

More and more we're hearing from the NAV community about what their EDI solution isn't delivering, such as comprehensive document integration and
no embedded ERP customizations.
Until now these shortcomings may have been acceptable, but as EDI requirements evolve, businesses expand and alternative technology options enter the market, NAV users are now looking to change their strategy when it comes to managing EDI integration and compliance.

Here’s What’s Trending:

  • Broader, Deeper Integrated Transaction Sets needed in the SMB Market
    As SMB’s increasingly take on the role of transaction hubs, they need broader document integrations so they can get new documents integrated quickly and easily to avoid jeopardizing trading partners relationships. Users also need more advanced logic, such as touching specific values in a sales order or handling advanced three-way matching.

 

  • No Embedded NAV ERP Customization
    With a ‘plug-and-play’ EDI solution, implementation is a set-up process as opposed to a software development project that can potentially put your ERP platform at risk and complicate future version upgrades and technology updates. Delivering tight integration without requiring NAV platform customizations allows NAV users to implement EDI quicker and more cost effectively than with a solution requiring customization.

  • Demise of Value Added Networks
    EDI data communication is a lot like email – would you pay to send an email? Right, then why pay for EDI transactions when you don’t need to; especially when trading partners support direct connects?

 

  • Cloud Based Solutions Integrated via Web Services
    Understanding NAV users may consider a move to the Cloud, whether in the near- or long-term, they are looking for an EDI solution that employs secure web services to integrate data. Ideally the same solution could support customers either on-premise of in the cloud, giving them the flexibility to move when business requires.

 

  • End to End Automation
    Pushing a button to integrate a transaction used to be great as it saved time over manual entry. But now users are asking, “Why do I have to push a button and who is going to do it at 2am?” They want automation of key EDI process that gives them the flexibility and security they’re looking for.

 

  • Emergence of Transaction Audit Frameworks
    Too many companies complain about the lack of tools available that can identify issues before they become problems. They wonder why they can’t find out that an invoice was not transmitted and/or received by a partner before that receivable is overdue. They would rather receive alerts letting them know when a document has failed.

 

  • Management by Exception
    Dynamics users don’t want to deal with every transaction, only the issues that need attention. Managing by exception lets the transactions without discrepancies continue without interruption and eliminates unnecessary manual touch points.

 

  • Guaranteed Support Turn-Around Times
    In the world of EDI where delays and errors in transacting data can result in an unnecessary and costly expense, organizations don’t have the flexibility of waiting for support responses.

 

  • Better Performance, Less Record Locking
    High-volume distributors know that performance can make or break an integrated EDI solution. Organizations can avoid the potential consequences of record-locking in extreme transaction volume scenarios with a solution that leverages Microsoft SQL multi-server load balancing.

Answering the Trends
Responding to these trends is an innovative technology model that Dynamics NAV users are rapidly adopting. Users are looking to an EDI solution that is based on leveraging the native integration framework of the ERP platform while providing all of the EDI transaction functionality outside the application¸ not inside like other EDI technologies. With this approach, companies can:

  • Implement a plug-and-play, truly integrated solution that doesn’t utilize 3rd party translator tools;
  • Leverage a fully-automated EDI solution with predictable ownership costs; and
  • Benefit from a non-embedded design and XML data storage within SQL that avoids ERP requirements and customizations, simplifying daily use and providing flexibility when managing ERP update/upgrade projects.

The Next Step with EDI
Learn more about this growing trend in Dynamics EDI and what your EDI solution should deliver.
Read how other companies have successfully implemented a new strategy to increase the impact EDI has on their business and how they have exceeded their expectations in simplifying EDI integration and compliance.

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